Free resources / Loot Drop
5 review replies you can copy
Short, ready-to-adapt replies for the 5 kinds of reviews every business gets, plus a prompt to write your own.
Loot Drop · Posted · By Kevin Job, Ghosted Ai
The rule
Reply to every review. Keep it short. Never argue in public: move the hard ones to a call.
1. The 5-star rave
Thanks so much, [Name]! We're so glad [what they loved] made your day. See you next time.
2. Stars, no words
Thanks for the 5 stars, [Name]. We appreciate you.
3. The 3-star "it was fine"
Thanks for the honest review, [Name]. We'd love to know what would have made it great. Call us at [number] anytime.
4. The angry 1-star
[Name], I'm sorry about [the issue]. That's not the experience we want for anyone. Please call me directly at [number] so I can make it right. [Your name]
5. Never a customer
Hi [Name], we can't find a visit under this name. If we've missed something, please call us at [number] so we can look into it.
Write your own with Ai
Here's a review of my business: [paste]. Write a reply under 60 words that thanks them by name, responds to [the issue], and invites them to call [number]. Warm and plain. No excuses and no discounts.
Bring us the work you need help with.
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