Privacy Policy

This Privacy Policy applies to ghostedai.io, demo requests, contact forms, calendars, communications, and services provided by Ghosted Ai LLC. It covers information from website visitors, prospective clients, clients, client representatives, and business contacts whose information is processed through services we provide.

We collect information you choose to provide, such as name, business name, email address, phone number, website URL, company details, service interests, appointment details, intake-form responses, uploaded files, messages, call notes, proposal details, billing details, and other information submitted through forms, calendars, emails, calls, texts, chats, or client systems.

When Ghosted Ai provides services, we may process CRM records, pipeline activity, lead sources, conversation summaries, call or message history, form submissions, booking activity, campaign activity, usage data, dashboard metrics, report outputs, and context memory records.

This information is used to provide the requested services, improve routing and handoff, and show what the system is doing.

We may collect technical and usage information such as IP address, browser type, device information, operating system, referring URL, pages viewed, links clicked, session activity, cookie identifiers, approximate location, and analytics or conversion data.

We use cookies, pixels, scripts, log files, and similar technologies for site functionality, analytics, security, and measurement.

We may receive information from clients, CRM providers, calendar tools, communication platforms, analytics providers, ad platforms, design tools, data processors, public business listings, public websites, reviews, social profiles, and other sources used to provide or evaluate services.

We do not rely on purchased or unlawfully obtained contact lists for Ghosted Ai's own marketing.

• Respond to inquiries and schedule demos.
• Provide websites, funnels, CRM setup, automations, campaigns, agent systems, context memory, dashboards, and reports.
• Operate appointment, intake, proposal, support, billing, and client-management workflows.
• Personalize services using approved business context and relevant conversation history.
• Measure performance, usage, reliability, and operational friction.
• Maintain security, prevent abuse, troubleshoot issues, and enforce agreements.
• Comply with legal, accounting, tax, platform, carrier, and regulatory obligations.

If you provide a phone number, we may use it to respond to your inquiry, coordinate appointments, provide requested services, or communicate where permitted by law. Marketing SMS or calls require appropriate consent.

SMS messages may include appointment, follow-up, service, or promotional content depending on the consent provided. Message frequency varies. Message and data rates may apply. You can opt out of marketing SMS by replying STOP and request help by replying HELP where supported.

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

For some services, Ghosted Ai processes information on behalf of a client. In those cases, the client controls the source, purpose, and lawful basis for the data, and Ghosted Ai uses the information to provide the contracted service.

Clients are responsible for their own privacy notices, consent records, suppression lists, opt-out handling, and lawful instructions.

We may disclose information to service providers and vendors, CRM and communication platforms, hosting and database providers, payment processors, analytics and ad tools, professional advisors, legal authorities when required, business transfer recipients, and other parties with your direction or consent.

We require service providers to protect information and use it only for approved business purposes.

Ghosted Ai does not sell personal information for money. We also do not sell covered information under Nevada privacy law.

If our practices change in a way that requires new disclosures or opt-out rights, we update this Policy and provide the required choices.

You can control cookies through your browser settings. Some browser settings may affect site functionality. If we use analytics, advertising, or conversion tools, those providers may process data under their own terms and privacy policies.

Depending on where you live, you may have rights to request access, correction, deletion, portability, restriction, or opt-out of certain processing. You may also have the right to appeal a privacy-rights decision where applicable law provides that right. To submit a request, contact privacy@ghostedai.io.

We may verify your identity and request enough information to locate the relevant records.

We retain information for as long as reasonably necessary to provide services, maintain records, improve operations, comply with legal or accounting obligations, resolve disputes, enforce agreements, and protect the business.

Retention periods vary by record type, client instructions, platform settings, and legal requirements.

We use reasonable administrative, technical, and organizational safeguards designed to protect information. No method of transmission, cloud storage, CRM operation, messaging, or Ai processing is completely secure.

Clients and users should avoid sending unnecessary sensitive information and should protect account credentials.

Our website and services are intended for business users and are not directed to children under 13. We do not knowingly collect personal information from children under 13.

If you believe a child under 13 provided personal information to us, contact us so we can review and delete it where required.

Ghosted Ai is based in the United States. If you access the website or services from outside the United States, your information may be processed in the United States or in locations where our service providers operate.

We may update this Privacy Policy from time to time. The effective date above shows when the current version took effect. Material updates are reflected on this page.

Ghosted Ai LLC, 732 S 6TH ST, STE R, Las Vegas, NV 89101. Email kevin@ghostedai.io, privacy@ghostedai.io.