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5 ways calls die after hours, and the fixes
The 5 ways after-hours calls get lost, the fix for each, and a voicemail greeting you can adapt.
Speedrun · Posted · By Kevin Job, Ghosted Ai
5 ways, 5 fixes
- 01It rings out.Make sure every call reaches something after hours: voicemail, a text back, or someone who answers.
- 02The mailbox is full.Clear it every week, and after every holiday.
- 03The greeting is old.Update your greeting and your Google hours together, before every holiday.
- 04No next step.Tell callers what to do: book online, text this number, or call another line for emergencies.
- 05The callback is tomorrow.Text back right away so they know you got it, or let an Ai answer after hours.
A greeting you can adapt
Thanks for calling [Business]. We're closed right now. Our hours are [hours]. To book, go to [website] or text [number] and we'll reply first thing. If this is an emergency, call [emergency number]. Otherwise, leave your name and number and we'll call you back by [time].
Check yours
Call your own line after hours from a number it doesn't know. The 4-check audit is here.
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